ECA - European Collectors Association

Satellite communications...the Internet...a global economy. 

Business today is international in scope.
 
Customers are spread out over hundreds of thousands of miles and across continents. 
 
In this fast-paced economic environment, keeping your accounts receivables current is crucial to your organisation's cash flow and bottom line. 
 
The European Collectors Association is a world-wide organisation whose membership represents the best debt collection companies in the world. 
 
As a client of a member agency, you can feel confident that you will be afforded the best assistance possible in resolving your outstanding claims, regardless or the location of your debtors. 
 
In today's fiercely competitive marketplace, timely and cost-effective debt recovery and collection is vital. Make collection a high priority. 
 
And when you need the help of a collection agency, choose an E.C.A. member - your assurance of professionalism and world-wide experience. 
 
We give you 8 reasons why you should work with an ECA certified collection Agency.
 
  1. ECA members represent a world-wide net of collection agencies.
     
  2. Adherence to a rigorous Code of Conduct.
     
  3. Creative, proven and reputable collection procedures that maintain debtor good will.
     
  4. Maximum recovery. 
     
  5. Effective action as an intermediary between creditor and debtor. 
     
  6. Maintenance of separate client accounts for collected funds; prompt remittance of collected funds to creditors. 
     
  7. Continuous refinement and improvement of collection procedures and policies; attendance by agency executives at educational seminars and industry sponsored educational meetings.
     
  8. All ECA members are personally acquainted with each other member of the association. 
ECA Obligations 
- Behave at all times with integrity towards both the client and the debtor. 
- Act responsibly and with care in the day to day conduct of business. 
- Make all agency staff aware of the principles of this Code of Conduct. 
- Continually examine procedures, and that of any third party employed, to ensure conformance to the highest possible legal and ethical standards.